FREQUENTLY ASKED QUESTIONS

Can I add items to an existing order?

Can I change my shipping address after the order has been dispatched?

Can I track my order?

Do I need to sign for my order?

Does The Rocks Push have sales?

Does The Rocks Push ship to multiple addresses for one order?

Does The Rocks Push ship to PO boxes or freight forwarding addresses?

How do I buy a gift voucher?

How do I know if an item is in stock?

How do I make a purchase?

How do I return/exchange from outside Australia?

How do I return/exchange from within Australia?

How much duties/taxes will I have to pay?

How soon can I get my order and what is the cost?

How will I know you received my order?

I can't find the style, colour, size I want

Is it safe to use my credit card on therockspush.com?

Is my package insured?

Is my personal information kept private?

What are cookies and should I worry about them?

What packaging will my order be shipped in?

What payment methods are accepted?

Where is my order?

Which size should I choose?

Will I be refunded the full value of my order?