Delivery

FREE EXPRESS SHIPPING

Delivery

Free Express Shipping in Australia

We ship using Express Post Australia wide, for free.  Please order your item by 10am and we will try to ship it the same day.  We will send you an email when we have shipped your order, complete with tracking information.  Please check here to see if your postcode is within the Express Post network.

Free Shipping Worldwide

We ship worldwide using Australia Post International services.  Have your order in 5-7 days from order.  We don’t cover duties on arrival.  We will send you an email when we have shipped your order, complete with tracking information.  Nobody needs to be there to sign for your parcel.

Packaging

We pack and ship your order in 100% biodegradable and 100% home compostable satchels from The Better Packaging Co.

Fast Order Processing

We we work hard to ensure your order is processed as soon as possible.  Please order by midnight, we will pack and ship the following day and delivery will be the day after shipping for addresses in the Express Post network.  If you have a special delivery request, please email us and we’ll do our best to help.

Full Parcel Tracking

Once your order has been dispatched from our warehouse, you will receive an email from us to let you know your order is on it’s way.   This email will contain your tracking number so you can track your parcels progress.

Delivery to PO Box Addresses

PO Box addresses are accepted for all Australian addresses and all such deliveries will be signed for & delivered to your local post office. Please check your tracking information to find your parcels delivery status.

Gift Vouchers

THE ROCKS PUSH gift vouchers are valid for 12 months from the date of purchase and include shipping to the recipient of the gift.

The Rocks Push Gift Vouchers can be ordered as a hard copy gift voucher, which is shipped to the nominated delivered address or as an email gift voucher.

If the recipient would like a product more expensive than the value of the gift voucher, they can add the difference at check out. If the style is worth less than the gift voucher, we will credit the recipient the difference in the form of an e-gift voucher, which will be sent electronically and will be valid for 12 months from the date of issue.

For more information, please contact us.

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