Delivery

FREE WORLDWIDE SHIPPING

60 DAY RETURNS

Delivery

Free Express Shipping Australia-wide

We ship using Express Post Australia wide, for free.  Please order your item by 10am and we will try to ship it the same day.  We will send you an email when we have shipped your order, complete with tracking information.  Please check here to see if your postcode is within the Express Post network.

Free DHL Shipping Worldwide

We ship worldwide using DHL eCommerce for free.  Have your order in 5-7 days from order.  We do not cover duties on arrival. We will send you an email when we have shipped your order, complete with tracking information.  Nobody needs to be there to sign for your parcel.

Christmas Orders

Please place your order by Wed 19th December for free delivery to Australian addresses within the Express Post network by Friday 21st December.

For orders placed on 20th December and after this date, we recommend purchasing email gift vouchers to ensure your recipient will receive their gift in time for 25th December.

Fast Order Processing

We understand that once you’ve found something you love, you want it straight away, so we work hard to ensure your order is processed as soon as possible.  Please order by 10am for next day delivery in Australia (for delivery addresses within the Express Post network).  If you have a special delivery request, please email us and we’ll do our best to help.

Full Parcel Tracking

Once your order has been dispatched from our warehouse, you will receive an email from us to let you know your order is on it’s way.   This email will contain your tracking number so you can track your parcels progress.

Delivery to PO Box Addresses

PO Box addresses are accepted for all Australian addresses and all such deliveries will be signed for & delivered to your local post office. Please check your tracking information to find your parcels delivery status.

Gift Vouchers

THE ROCKS PUSH gift vouchers are valid for 12 months from the date of purchase and include shipping to the recipient of the gift.

The Rocks Push Gift Vouchers can be ordered as a hard copy gift voucher, which is shipped to the nominated delivered address or as an email gift voucher.

If the recipient would like a product more expensive than the value of the gift voucher, they can add the difference at check out. If the style is worth less than the gift voucher, we will credit the recipient the difference in the form of an e-gift voucher, which will be sent electronically and will be valid for 12 months from the date of issue.

For more information, please contact us.

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