Returns

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Returns

IF YOU’RE NOT SURE, HERE’S WHAT TO DO

Want to return something?

If you aren’t 100% happy with your online order, we will exchange or refund your purchase up to 30 days from the day you purchased it.

Steps to return items:

  1. Please complete the returns form
  2. We’ll email you a returns number and the address to return your shorts to
  3. Please pack your shorts in original condition, with a copy of the returns email in the parcel and post it back to us

Please allow 7 days for processing your return.

Need an exchange?

The quickest & easiest method of making sure you receive your exchange as soon as possible is to place a new order with us online and return your original order back to us for a refund (as above). This will ensure you get your new items before they sell out in the size and colour you want.

When will my refund be processed?

When your return is received and processed, we’ll email you to update you.

Please allow 5 – 7 working days, monies will be credited to the card used for purchase.  Please feel free to contact us for an update.

Faulty garments

The Rocks Push has the right to assess the age and condition of returned merchandise that has been worn prior to processing a refund or exchange.

Unless the merchandise is deemed a genuine manufacturers fault, exchanges and refunds will not be provided after use. Please email us with photos of your faulty garment so we can arrange a replacement.

If you are a retail partner, please complete and submit the Retail Partners returns form.

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Thank you for popping by.

 

I am very sorry, we have very few swim shorts left here for you to choose from for your Christmas pressies.

 

Our supply chain was interrupted with COVID and so we are now making our swim shorts here in Australia.  Woohoo!

 

But the first delivery is running very late and I am not sure if they will arrive in time for Christmas orders.  I am sorry.

 

If you’re keen to know when they arrive, which may be in time for Christmas orders, please pop your email below and I will be sure to email you as soon as they are here.

 

These shorts are made from recycled fishing nets and made in Aus in very special iconic Aussie prints,  I hope you’ll think they’re worth waiting for. 

 

Thank you for your loyalty and understanding.

 

Kirsten